{"id":1374,"date":"2026-08-11T14:24:23","date_gmt":"2026-08-11T14:24:23","guid":{"rendered":"https:\/\/kunhero.com\/?page_id=1374"},"modified":"2026-08-11T14:28:30","modified_gmt":"2026-08-11T14:28:30","slug":"faq","status":"publish","type":"page","link":"https:\/\/kunhero.com\/en\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"
\n

Frequently Asked Questions<\/h2>

We've gathered the questions parents ask most before ordering a personalized story<\/p><\/div>\n\n\n

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How do I order a story?<\/p><\/div>

Choose your favorite story, enter your child's name and age, upload their photo, select your preferred language, and place your order. We'll then begin creating your personalized storybook<\/p><\/div><\/div>

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How do I choose the best photo?<\/p><\/div>

Upload a clear, high-quality photo where your child's face is fully visible, with good lighting and no filters or blur<\/p><\/div><\/div>

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How long does it take to prepare my order?<\/p><\/div>

Production time depends on our current order volume. You'll see the estimated delivery time before checkout, and we'll keep you updated until your storybook arrives<\/p><\/div><\/div>

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Can I edit my order after placing it?<\/p><\/div>

If production hasn't started yet, contact us as soon as possible and we'll do our best to update your order details<\/p><\/div><\/div>

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Do you keep my child's photos?<\/p><\/div>

Your child's privacy is very important to us. We use the uploaded photo only to create your personalized storybook and handle it securely in accordance with our Privacy Policy<\/p><\/div><\/div>

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What if the uploaded photo isn't suitable?<\/p><\/div>

If the photo isn't clear enough or isn't suitable for printing, we'll contact you and ask for another one to ensure the best possible result<\/p><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"

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