Privacy Policy

Last updated: July 28, 2026

At Kun, we respect our customers' privacy and are committed to protecting their personal data. This policy explains how we collect, use, and protect the information you provide when using our website or making a purchase.

By using the site, you agree to the terms of this policy.

The information we collect

We may collect some personal information necessary to provide our services, including:

• Name and contact information.
• Shipping address.
• Order data.
• The child's name and age.
• Images uploaded by the client to personalize the story.
• Messages or inquiries sent to customer service.

How we use your information

We use the information we collect to:

• Your request has been processed.
• Create a custom story.
• Order delivery.
• Contacting you regarding the order.
• Improving our services and user experience.

Using uploaded images

Images uploaded by the customer are used solely to create the requested custom product and are not used for any marketing purposes or shared with any other party without the customer's explicit consent.

Privacy of children's photos

We fully respect children's privacy. Any image uploaded to the Kun website will not be used in advertising, social media, or any marketing materials without the explicit and prior consent of the parent or guardian.

Delete photos

All images are permanently deleted from our systems within 15 days From the date of delivery of the request, it cannot be recovered after deletion.

data sharing

We may share only the minimum data necessary with:

• Shipping companies.
• Payment providers.

Cookies

The website may use cookies to improve user experience and analyze website performance, and you can control them through your browser settings.

Data protection

We take appropriate technical and administrative measures to protect your data from unauthorized access, loss, alteration, or unauthorized disclosure.

Complaints and inquiries

If you have any questions or complaints regarding how your data is used, you can contact us and we will respond as soon as possible in accordance with applicable regulations.

communication

For inquiries regarding our privacy policy or your personal data, you can contact us via:

e-mail:
support@kunhero.com

We may update the Privacy Policy from time to time, and any updates will be posted on this page with the date of last modification.